Workiz built around their phone system. If calls aren't your bottleneck, you're paying $145+/mo for features you don't need.
Strength: Pay only for the features you'll use. AI assistant + chat + online booking in the base plan.
Trade-off: No built-in phone system or call recording. If your business is mostly inbound calls, Workiz is the better tool.
Strength: Built-in phone system with call recording, IVR, and lead pipeline tracking. Built for businesses where calls drive everything.
Trade-off: $145/mo entry price, before per-user adds. Phone features are overkill if you're not running a call center. No public online booking page.
What's included in each platform's starting plan.
| Feature | FieldGate | Workiz |
|---|---|---|
| GPS time tracking | ✓ | ✓ |
| Drag-and-drop scheduling | ✓ | ✓ |
| Recurring jobs | ✓ | ✓ |
| Photos & checklists on jobs | ✓ | ✓ |
| Estimates & proposals | ✓ | ✓ |
| E-signature on docs | ✓ | higher tier |
| Online booking page | ✓ | × |
| Online payments (Stripe) | ✓ | ✓ |
| Built-in team chat | ✓ | limited |
| Inventory tracking | ✓ | ✓ |
| Payroll-ready hour reports | ✓ | ✓ |
| AI assistant (built in) | ✓MAX | × |
| Built-in phone system | × | ✓ |
| QuickBooks / Xero sync | on roadmap | ✓ |
| Mobile app | ✓ | ✓ |
| Free trial (no card) | ✓14 days | ✓ |
| Starting price | $49/seat/mo | $145/mo |
The most common reasons we hear in demos.
Workiz's pricing is built around phone-system features. If your leads come from referrals, your booking page, or word-of-mouth — not inbound calls — you're paying for an IVR you'll never set up.
Customers expect to book online. Workiz doesn't ship a public booking URL the way Jobber, Housecall Pro, or FieldGate do. You'd need to bolt one on with a third-party tool.
$145/mo Lite plan vs FieldGate's $49/seat. For a 3-person crew, that's $147/mo on FieldGate vs $145+ plus per-user adds on Workiz — before you factor in features Workiz doesn't include.
FieldGate's MAX answers questions about your team, jobs, and numbers in plain English. Workiz hasn't shipped that.
Your bookings come from your website, referrals, or repeat customers more than from inbound calls, and you'd rather spend on per-seat scaling than on a phone system you won't set up.
Phone calls drive your business (locksmith, garage door, appliance repair), you'd benefit from call recording + IVR + lead pipeline tracking, and the higher entry price pays for itself in better lead conversion.
Free 14 days. No card required. The product tells you more than any comparison page.